At Irresistible Barber, Salon, and SPA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book our services, or shop with us.
1. Information We Collect
We may collect personal information from you when you:
- Book appointments online or over the phone.
- Sign up for our newsletter or promotional offers.
- Make purchases through our online shop.
- Interact with us on social media or other platforms.
The information we collect includes:
- Name, contact details (email address, phone number, and physical address).
- Payment information (when you make a purchase or book a service).
- Information about your preferences and service history.
2. How We Use Your Information
The information we collect helps us:
- Provide and personalize our services, ensuring you receive the best possible experience.
- Process your bookings and purchases smoothly and securely.
- Communicate with you regarding appointments, promotions, and any updates related to our services.
- Improve our website, customer service, and overall user experience.
- Send marketing communications, which you can opt-out of at any time.
3. Data Security
We take the security of your personal information seriously. All sensitive data, such as payment details, are encrypted and securely stored. We use industry-standard security measures to prevent unauthorized access, alteration, disclosure, or destruction of your data.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for purposes such as:
- Processing payments.
- Delivering products purchased from our online shop.
- Sending email communications.
These providers are bound by confidentiality agreements and are only permitted to use your information as necessary to perform their services.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Request the deletion of your data, except where we are required to retain it for legal or regulatory purposes.
- Opt-out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies allow us to recognize repeat visitors, track website usage, and offer personalized content. You can control cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy regularly.
8. Contact Us
If you have any questions or concerns regarding our Privacy Policy or your personal data, please contact us at:
Irresistible Barber, Salon, and SPA
Email: info@irresistablespa.com
Phone: +254 757 181 976
Location: Karen Road, Karen End Mall, 2nd floor